Difficult Employees, Tough Conversations & Smart Management Strategies

Every workplace has challenging personalities, performance problems, and conversations that managers would rather avoid. But ignoring difficult employee behavior can damage morale, productivity, and team effectiveness. Join attorney Amber Solano for a practical discussion of how managers can address challenging employee situations with professionalism and confidence. Explore effective communication, setting expectations, delivering constructive feedback, documenting performance concerns, and knowing when corrective action may be necessary. Walk away with strategies to help turn difficult conversations into opportunities for better workplace outcomes.